Q: Can you login to my WordPress?

A: Yes and no. We are not designers and we don't work on public shared servers. We won’t login to make updates and content changes and do not have super user rights to edit or maintain WordPress itself. We can if we have to. For example, if you or your web designer locks yourself out of the only available super user account or doesn’t maintain security updates and no one can be reached, we may be forced to turn it off to keep the internet itself safe. (or even if they somehow manage to delete the entire website public_html folder for some unknown reason we can help).

We can express install WordPress and setup the initial MySQL database and Super User account specifically preventing our access thereafter and ensuring no shared or leaked FTP or access passwords. But we are not WordPress super users as we have our own preferred content management system. 

We can be your Joomla, CS Cart or @myfingertips Super User and Microsoft 365 Business Global Admin. We can administrate servers, domains, IP addresses and SQL and provide support if someone breaks something. For resellers and maintenance support clients, we can have onscreen collaborative sessions to help you troubleshoot problems including WordPress issues.